Chill Machi is a gift store specializing in customized gifts for every occasion. We aim to make gifting a memorable and hassle-free experience.

Yes, we specialize in personalized gifts. You can add names, dates, or special messages to many of our products.

You can browse our website, select your favorite items, and complete your purchase through our secure checkout.

We accept major credit cards, debit cards, UPI, and net banking.

Standard delivery typically takes 5–7 business days. For custom orders, it may take a little longer, which will be communicated at the time of order placement.

Orders can be modified or canceled within 24 hours of placement. For custom orders, cancellations may not be possible once production has begun.

Customized products are non-returnable unless there is a defect or damage. If any damages we will replace the same product. For non-customized products, returns are accepted within 7 days of delivery.